- Understanding leadership
- Distinguish leadership skills from management skills
- Different leadership styles
- Strategic thinking
- Understanding of vision and implementing a shared vision
- Trust respect and partnership.
- Know yourself and others
- Communication for success- develop interpersonal communication skills
- Master difficult conversations
- Managing conflicts
- Building consensus
- Building relationships
- Team building and team dynamics
- Understanding personality dimensions
- Explore and apply coaching principles
- Mindset and skills to bring out the best in you and others
- Gain greater insight into decision-making processes
- Use gained insight to make more effective decisions
- Possess a range of different perspectives on what counts as an ‘effective’ decision
- Be better equipped to understand and influence the decision-making processes of other individuals and groups
- Better understand how people perceive and make decisions regarding risk
- Understanding diversity
- Identify cultural differences
- Valuing and respecting diversity
- Recognize and embrace generational differences.
- Strategies for developing effective teams
- Health and Safety Act
- Employment Standards Act
- Human Rights Code
- Managing WSIB
- Early and Safe Return to work
- Interpreting Collective Agreement
- Managing employee performance through Coaching and mentoring
- Conflict overview
- Conflict escalation
- Dealing with misunderstandings
- Disagreements: Positions to Interests
- Conflict resolution style preferences
- Skills for resolution
- Strategies for staying calm in conflict
- What is harassment?
- Ontario Human Rights Code
- Bill 168/OHSA
- Violence in the workplace
- Developing respect in the workplace
- The participant will be completing an EQi online self-assessment to learn about their personal leadership strength, styles, and areas for development
- Free coaching and consultation with Indu Radhakrishnan, certified EQi trainer to understand the results and discuss further development strategies